Contact us
The fastest way to get help is email: support@solidmind.io. Tell us what you were doing and, if it’s a bug, which page or topic it happened on — it helps us reproduce the issue quickly. We’re a small team and aim to reply within a couple of business days.
Common questions
A page I need keeps getting blurred
Solidmind judges each page against your current topic and can be wrong on ambiguous pages. Use the correction control on the blur overlay to allow the page, or add its site to your allow list. A richer topic (a phrase plus a short description) also improves accuracy a lot.
Nothing is being blurred
Check the session mode: Open mode intentionally blurs nothing — it’s just the timer and tab tools. The enforcing modes (Standard and Strict) also need the on-device model to finish downloading on first run, and the host-access permission granted at the first Standard or Strict start.
Billing, trials, and cancelling
Payments are handled by our provider, Polar. You can manage or cancel your subscription from the billing portal linked in the extension’s upgrade screen. For invoices or refund questions, email us and we’ll help.
Delete my account or data
Email support@solidmind.io from your account address and we’ll delete your account and trial record. You can also revoke Solidmind’s access to your Google account at any time from your Google Account permissions. See our Privacy Policy for what we store.
More
See the Privacy Policy and Terms of Service, or read the blog for how Solidmind thinks about focus.